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Posted By Sam Basta,
Friday, May 17, 2013
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Objectives:
- Overview of key challenges in health care and our current outpatient practice
- Understand different patient types and frameworks for "knowing” patients
- Explore current and future trends in and outside of health care- Discuss design principles that suggest future health care models and systems
Speakers Bio:
Meredith DeZutter – Senior Service Designer, Mayo Clinic, Center for Innovation
Meredith focuses on co-creating new healthcare services, products, and experiences at Mayo Clinic. At Mayo, Meredith and the diverse team of researchers and designers are exploring the potential for an embedded design group (located in a live clinical practice) to effect meaningful and sustained transformation within a large, traditional medical institution. They work on behalf of patient and provider communities to effect and evolve the culture of the Clinic but also to determine the most robust model for the integration of design in healthcare. Prior to working at Mayo Clinic, Meredith has 16 years of global consulting experience in identifying and co-developing design solutions for both products and systems. She has a B.F.A in Industrial Design from Carnegie Mellon University.
Kate Dudgeon, Service Designer, Mayo Clinic, Center for InnovationWith a background in product and process design and development, Kate Dudgeon applies various user-centric design research techniques to help reveal deeper insights into how healthcare is delivered and experienced. During Kate’s time at The Mayo Clinic Center for Innovation she has worked on transforming the Clinic’s Outpatient Practice to make for a more efficient and impactful practice, that will continue to meet the needs of the patients of the future and changing healthcare climate. Her work encompasses rethinking the workflows, roles, space, and tools/technology that make up the Clinic’s variety of patient interactions. Kate graduated from Massachusetts College of Art and Design with a BFA in Industrial Design. |
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Mayo
Pioneers
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Posted By Sam Basta,
Saturday, February 09, 2013
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In 2013, HIxD Pioneers webinars will be hosting the authors of some great healthcare innovations books that have been recently published. The first author is Dr. Lyle Berkowitz who recently coauthored with Chris McCarthy "Innovation with Healthcare Technologies in Healthcare". The book describes the stories of over 20 organizations who have combined innovative thinking with information technologies to improve their processes of care and solve a need at their organizations.
Lyle is the Associate Chief Medical Officer of Innovation for Northwestern Memorial Hospital and the Medical Director of IT & Innovation for Northwestern Memorial Physicians Group (NMPG) in Chicago. He is also the Founder and Director of the Szollosi Healthcare Innovation Program (SHIP), President of Back 9 Healthcare Consulting, and the Founder and Chairman of healthfinch, a healthcare software company making "Doctor Happiness Tools". You can learn more about his many accomplishments and honors at his website www.drlyle.com
Dr. Berkowitz will be participating in a discussion on the HIxD Linkedin Group from 2/10 through 2/17. Would love to have as many members as possible join the discussion!
The book is available in hardcover and Kindle formats at the link above.
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Book
Free
Pioneers
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Posted By Sam Basta,
Sunday, October 28, 2012
Updated: Sunday, October 28, 2012
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Posted By Sam Basta,
Sunday, October 21, 2012
Updated: Saturday, November 10, 2012
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HIxD was a proud Media Sponsor of Mayo Transform 2012!
| Objective:///
Provide a summary of goals and presentations from the Mayo Clinic Center for Innovation Transform conference that took place September 2012
Speaker Panel:///
Brian Heidsiek
Principal, Sandbox Innovation Studio
http://www.linkedin.com/pub/brian-heidsiek/3/66b/366
Jim Agutter
Designer and Professor, University of Utah, College of Architecture + Planning
http://www.linkedin.com/pub/jim-agutter/5/133/834
Laura Wood, DNP, MS, RN
Vice President, National Director - Clinical Solutions, Siemens Healthcare
http://www.linkedin.com/pub/laura-j-wood/8/801/636
Gerry Greaney
Senior Designer/Researcher, Mayo Clinic Center for Innovation
Gerry joined the Mayo Clinic Center for Innovation in December, 2010, building on experience in corporate design departments, communication and exhibition design consultancies, and as principal of a design practice. Currently he is part of the Culture and Competency of Innovation Core at CFI and a member of the Center for Innovation Transform 2012 Conference Planning Team. Gerry earned a Bachelor of Science in Design degree from the University of Cincinnati College of Design, Architecture, Art, and Planning and a Master’s Degree in Design from Yale University. He has also taught design, often with a focus on interdisciplinary collaboration. |
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Free
Mayo
Pioneers
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Posted By Sam Basta,
Sunday, October 07, 2012
Updated: Saturday, November 10, 2012
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| Design's role in the healing process is complicated. Simply having talented and experienced practitioners execute floor plans and exterior forms based upon a program will produce a beautiful building, but not yield the intended result. On the flip side, focusing on metrics and function can lead to spaces that are institutional and may even reinforce negative care models or department silos. How can we transcend the status quo and take meaningful steps to respond to today’s healthcare needs and new technologies with an environment of care that’s equally as innovative? This webinar will discuss techniques for promoting a culture of healing, creating agile spaces that reinforce that culture, and management techniques for channeling multiple demand streams and initiatives to support the goals of your project.
LEARNING OBJECTIVES///
1. Describe the three basic steps of successful design collaboration
2. Differentiate between process change and culture change as it relates to a design problem
3. Apply the concept of value streams in multiple departments to create a multidimensional and quantifiable definition of success
Speaker BIO///
Angela Mazzi, AIA, ACHA, EDAC
Healthcare environments tremendously impact their users, who often have little opportunity to control them. Angela's work focuses on enhancing quality of life through the built environment. She specializes in synthesizing diverging points of view and developing common goals for moving forward with innovative design solutions. Angela advocates leading through listening: working with clients to align project goals with their mission and business goals, then developing a research, program and planning strategy that can be followed through design, construction and post-occupancy. Her background in architecture and business management and research on socio-cultural contexts gives her a unique perspective on the ways an organization’s culture can sometimes create roadblocks to the very things they want to achieve. |
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Angela Mazzi
Architecture
Free
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Posted By Sam Basta,
Thursday, June 14, 2012
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On May 17 and 18, Luma Institute faculty: Paul Gould and Lauren Chapman presented a broad range of human-centered design tools and techniques with many healthcare-specific case studies. The attendees learned how to utilize human-centered design to understanding the healthcare consumer, analyzing their needs and desires, and using this deep contextual understanding to design products and services that are highly usable and deeply engaging.
It was surprising to see the amount of learning that could happen in two days. In the word of attendee Laura Wood, DNP, VP, National Director Clinical Solutions at Siemens "The HIxD Live 2012 Program on Human Centered Design (HCD) was expertly facilitated by the LUMA Institute faculty. The framework for the two-day workshop spanned putting people first, interviewing, personas, contextual inquiry, and usability inspection. A broad range of tools were introduced and applied in the context of the workshop that are equally applicable across health care delivery and industry settings. This was an exceptional program which stimulated numerous ideas for how HCD tools can enhance meaningful engagement with patients, families and front line staff to improve health and health care." I couldn't have said it better!
Attendees were eager to get back to their organizations to share what they have learned and start using the tools. The Founders Inn in Virginia Beach provided the best possible setting (and food) for a creative atmosphere.
Planning is under way for the remaining workshops in the HIxD Certified Healthcare Design and Experience Innovator (CHDxI) curriculum.
For those who missed the workshop, you can still get a taste of the application of HCD to healthcare from Luma/MAYA. Workshop presenter and Designer/Researcher Lauren Chapman and Director of Engineering/Senior Design Engineer John Crowley presented the HIxD Pioneers June webinar titled "Innovating for Chronic Illness: Designing Service Systems and New Technology for People with Diabetes". The full recording is now available to premium members under the HIxD Pioneers tab.
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HCD
Live!
Luma
MAYA Design
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Posted By Sam Basta,
Saturday, June 09, 2012
Updated: Monday, June 18, 2012
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Title:
Innovating for Chronic Illness: Designing Service Systems and New Technologies for People with Diabetes
Objectives:
- Overview of design methods and process used to understand people with diabetes, and for designing potential solutions
- Share lessons learned in the process and end result
- Reflect on what was learned about the solution
- Discuss the current challenges/opportunities of creating large-scale change in healthcare, specifically as it relates to diabetes and chronic management
Speaker Bio:
1) Lauren Chapman - Designer and Researcher with MAYA Design's Human Sciences Team
Lauren develops integrated and satisfying experiences that shape not only how people interact with products and services, but environments, information, and other people, as well. To properly shape these interactions, she applies a broad range of methodologies, drawing from ethnographic research methods, usability testing procedures, and paper prototyping.
Lauren earned her Master of Design in Communication Planning & Information Design from Carnegie Mellon University, and prior to that graduated from Loyola Marymount University with a B.A. in English and minors in Graphic Arts and Journalism. As well as completing a number of freelance design projects before coming to MAYA, she interned as a User-Based Design and Visualization Consultant at Second Road—an innovation and strategy consulting firm based in Sydney, Australia.
2) John Crowley - Director of Engineering/Senior Design Engineer, MAYA Design
John heads MAYA’s Engineering group and works on some of MAYA’s most significant projects. He strongly believes that innovation is an interdisciplinary, discovery-driven process. He firmly believes that a human-centered approach to repeatable innovation is the best way to tackle the challenge of getting useful, usable, and desirable experiences into the world.
John earned his mechanical engineering degree at Carnegie Mellon University. He’s a member of both the American Society of Mechanical Engineers and the Design Management Institute, and he’s a past board member of the Western Pennsylvania chapter of the IDSA.
This presentation is available to Premium members at http://www.healthcareinnovationbydesign.com/blogpost/736220/144723/
Join 4400+ Healthcare Delivery and Experience Innovators on Linkedin http://www.linkedin.com/groups/Healthcare-Innovation-Design-2579818/about?trk=anet_ug_grppro
Tags:
John Crowley
Lauren Chapman
MAYA Design
Pioneers
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Posted By Sam Basta,
Saturday, June 09, 2012
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Title:
Innovation @ The Office of National Coordinator of Health IT (ONC)
Objectives:
- Provide an overview of innovation efforts at the ONC
- Discuss a few of the programs supporting innovation in Health IT at HHS
Speaker Bio:
Wil Yu, Special Assistant of Innovations and Research, Office of the National Coordinator of Healthcare IT (ONC), Dept of Health and Human Services (HHS). He leads nationwide healthcare innovation efforts for the U.S. through HHS including several innovation grant programs. He created the "Investing in Innovations" program, i2, which utilizes prizes and challenge to spur early stage innovations and is Director of the Strategic Health IT Advanced Research Projects program, funding breakthrough developments in health IT. He is also a Senior Advisor at the CMS Innovation Center, assisting with initiatives exploring the development of innovative care delivery and payment models, including ACOs.
Join 4400+ Healthcare Delivery and Experience Innovators on Linkedin http://www.linkedin.com/groups/Healthcare-Innovation-Design-2579818/about?trk=anet_ug_grppro
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Free
HHS
ONC
Pioneers
Wil Yu
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Posted By Sam Basta,
Saturday, June 09, 2012
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Title:
Innovation in Undergraduate Healthcare Education: The Patient Experience Project
Objectives:
- Describe general design thinking approach in undergraduate education.
- Discuss specific pedagogical approaches for teaching innovative thinking and execution in healthcare.
- Provide specific case studies.
- Discuss implications and future direction.
Speaker Bio:
Jim Agutter, Assistant Professor of Design at the College of Architecture + Planning at the University of Utah. He is the faculty director of the newly formed University of Utah Health Science Innovation Lab and managing partner of Union-Interactive LLC. He has worked on innovation and information design challenges for over 14 years. He received 2004- 2005 Creative Achievement Award by the Association of Collegiate Schools of Architecture (ACSA) for his work.
This presentation is available to Premium members at http://www.healthcareinnovationbydesign.com/blogpost/736220/144720/
Join 4400+ Healthcare Delivery and Experience Innovators on Linkedin http://www.linkedin.com/groups/Healthcare-Innovation-Design-2579818/about?trk=anet_ug_grppro
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Pioneers
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Posted By Sam Basta,
Wednesday, June 06, 2012
Updated: Friday, June 08, 2012
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Title:
The Innovator's Prescription: How Disruptive Innovation Can Fix Healthcare
Objectives:
- Apply the model of disruptive innovation to healthcare delivery
- Recognize and foster innovations most likely to reduce costs and improve quality and accessibility of healthcare
- Anticipate common barriers to disruption in healthcare
Speaker Bio:
Jason Hwang, M.D., M.B.A. is an internal medicine physician and Executive Director of Healthcare at Innosight Institute, a not-for-profit social innovation think tank based in Mountain View, CA. Together with Professor Clayton M. Christensen of Harvard Business School and the late Jerome H. Grossman of the Harvard Kennedy School of Government, he is co-author of The Innovator’s Prescription: A Disruptive Solution for Health Care, the American College of Healthcare Executives 2010 Book of the Year and recipient of the 2011 Health Service Journal Circle Prize for Inspiring Innovation.
Previously, Dr. Hwang taught as chief resident and clinical instructor at the University of California, Irvine, where he received multiple recognitions for his clinical work. He has also served as a clinician with the Southern California Kaiser Permanente Medical Group and the Department of Veterans Affairs Medical Center in Long Beach, California. Dr. Hwang received his B.S. and M.D. from the University of Michigan and his M.B.A. from Harvard Business School.
This presentation is available to Premium members at http://www.healthcareinnovationbydesign.com/blogpost/736220/144628/
Join 4400+ Healthcare Delivery and Experience Innovators on Linkedin http://www.linkedin.com/groups/Healthcare-Innovation-Design-2579818/about?trk=anet_ug_grppro
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