We are a professional organization for healthcare delivery and experience innovators. Our members are clinicians, designers, architects, engineers and IT professionals focused to transforming the way care is delivered and experienced by consumers and providers. We aim to be the premiere source of knowledge, networking and career development.
Healthcare Innovation by Design is partnering with Luma Institute to deliver their international renowned Human-Centered Design workshop. HIxD is also announcing the Certified Healthcare Delivery and Experience Innovator (CHDEI) designation.
The workshop will take place in VIRGINIA BEACH ON MAY 17 and 18 at the Founders Inn an amazing setting!
Luma is developing special healthcare content and examples to go with their proven human-centered Design curriculum to be delivered only in the HIxD implementation of their program. Here is the Agenda
CAUTION: MAKE SURE TO TO RETURN HERE TO REGISTER FOR HIxD LIVE 2012 AND NOT AT ONE OF THE OTHER LUMA INSTITUTE WORKSHOPS ON THEIR WEBSITE WHICH ARE JUST AS GREAT BUT NOT HEALTHCARE SPECIFIC!!
Because of the interactive nature of the program, space is limited to TWENTY spots!
The announcement below gives more detail about the workshop and the CHDEI designation.
Announcing HIxD Live 2012: Human-Centered Design for Healthcare and Certified Healthcare Delivery and Experience Innovator Designation!
HIxD has been working for the past few months on the planning for our first live conference. Given the great offerings out there from Mayo Transform to CMMI Healthcare Innovation Summit, our priority is to have HIxD Live contribute significant new value to the field. Today with the invaluable help of the HIxD Advisory Board, it’s my pleasure to say we’re ready to deliver on that promise.
In collaboration with the Luma Institute, we are announcing HIxD Live 2012: Human-Centered Design for Healthcare on May 17/18 in Virginia Beach, VA. The Luma team is world renowned for the human-centered design workshops which they have presented all over the US and internationally. For HIxD Live 2012, Luma is leveraging their close partnership with MAYA Design (a leader of healthcare delivery and experience design) to create a HIxD-specific implementation of their proven curriculum with healthcare examples and case studies.
The workshop will be an interactive hands on presentation including
INTRODUCTION Opening Exercises/ What is Human-Centered Design/ Benefits of Human-Centered Design METHOD SET 1: Putting People First Stakeholder Mapping/ Interviewing/ Personas METHOD SET 2: From Empathy to Insight Contextual Inquiry/ Experience Diagramming/ Rose, Bud, Thorn METHOD SET 3: Usability Inspection Heuristic Review/ Affinity Clustering/ Importance/Difficulty Matrix METHOD SET 4: Envisioning Possibilities Abstraction Laddering/ Round Robin/ Creative Matrix/ Visualize-the-Vote/ Concept Posters/ Video Scenarios METHOD SET 5: Rapid Iteration Bulls-eye Diagramming/ Schematic Diagramming/ Rough and Ready Prototyping/ Usability Testing
This amazing content presented by Luma's outstanding faculty is the first step towards something even bigger! Today's second big announcement is that the small group of TWENTY (20) individuals who will participate in HIxD Live 2012 (the attendee limit is unfortunately forced by the highly interactive nature of the workshop) will have the option to join the first cohort of Certified Healthcare Delivery and Experience Innovators (CHDEI) candidates! Over the past year, HIxD has received numerous requests from Fortune 500 companies, integrated delivery systems and consulting firms asking for recommendations of individuals with healthcare delivery and experience design background/experience. There is significant demand for this skill set but scarce supply. The CHDEI offerings were designed to prepare participants to meet this demand. HIxD Live 2012 is an amazing standalone offering. But it is also the first component of series of sessions that will be rolled out over the next 18 months with organizations and faculty of equal caliber to Luma Institute and our HIxD Pioneers presenters. Candidates completing these offerings (six in total) will be eligible for CHDEI designation upon the completion and presentation to the CHDEI Granting Board of a project in their home institution (more details soon).
Together we will design the future of healthcare delivery and create uniquely delightful healthcare experiences! HOPE TO SEE YOU AT HIxD Live 2012.
Identify free tools to support decisions about innovation and adoption
Describe innovative service delivery changes that work and those that don’t
Reflect on and discuss the adoption and spread of quality improvement innovations
Mary is Change Agent on detail to HHS Assistant Secretary Planning and Evaluation (ASPE)/ Office of Health Policy. She is also Health Scientist Administrator at the Agency for Healthcare Research and Quality (AHRQ) where she leads three multi-million dollar, national-level projects: the National Guideline Clearinghouse, the National Quality Measures Clearinghouse, and the AHRQ Innovations Exchange. She co-led the establishment of an enterprise-wide innovations awards program for HHS and continues to serve the program.
She is a health care professional with 29 years experience in clinical, educational, and research settings in private and public sectors. Her focus began in clinical pathology and moved into health services research and innovation. She led bench-level and doctoral-level pathology professionals to laboratory excellence. Passionate about learning and expanding boundaries, she actively networks with like- and different-minded professionals including on Linkedin at www.linkedin.com/in/marypnix
Posted By Sam Basta,
Monday, December 05, 2011
Updated: Sunday, January 15, 2012
Here is an excerpt from Bridget Duffy, MD, CEO of ExperiaHealth www.experiehealth.com fascinating look from the cutting-edge of innovations in the field of the healthcare experience. In the full presentation which is available under Premium Services, Bridget provides many examples of from her professional and consulting work including leading the recognition of the healthcare experience as the top strategic priority at the Cleveland Clinic where she was Chief Experience Officer. Bridget also makes a very convincing argument that the experience of employees and providers is just as important and is actually the first step in transforming the experience of patients and their families. Bridget generously shares her knowledge and expertise which she gained from two decades of nationally-recognized and award-winning work. Again, fascinating!
Posted By Sam Basta,
Sunday, November 13, 2011
Updated: Sunday, January 15, 2012
Debra Levin, EDAC, President and CEO of the Center for Health Design and one of the pioneers of evidence-based design provides a definition and examples of how evidence-based design is changing the face of healthcare facility architecture. She also talks about the Pebble project: an international collaboration of healthcare organizations applying evidence-based design. Finally, she provides an overview of many of the resources available through the Center for Health Design including EDAC certification Highly recommended for anyone involved in the planning of a new healthcare facility!
This is the first 12 minutes of Debra's talk. The full presentation is available in the premium services section.
Posted By Sam Basta,
Saturday, October 15, 2011
Updated: Monday, October 17, 2011
Dr. Nick LaRusso and Barbara Spurrier, the Executive and Administrative Directors of the Mayo Clinic Center for Innovation discuss in detail the structure and function of the Center. They also explain how the Center is helping Mayo fulfill its mission of creating unparalleled healthcare experiences. The segment above is the first 10 minutes of the webinar, the full recording is available in the premium services section.
Posted By Sam Basta,
Tuesday, September 27, 2011
Updated: Monday, October 17, 2011
Here is an excerpt of the September Pioneers webinar in which Jay Srini, Chief Strategist at SCS Ventures and previously Chief Innovation Officer at UPMC (Linkedin profile) provides a tour de force of value creation in healthcare innovation. Jay's full presentation can be accessed on the Premium section .
Posted By Sam Basta,
Wednesday, August 24, 2011
Updated: Monday, October 17, 2011
Here is the first part of Ryan's outstanding talk. Ryan is VP, Innovation at United Health Group, one of largest and most innovative healthcare organizations. His past experiences also include being the co-founder of the Mayo Clinic Center for Innovation. Visit his Linkedin profile for a full biography.
In this talk, Ryan taps his wealth of experience to provide a great framework for building innovation into the culture and operations of healthcare organizations. Ryan's complete talk is available on the premium section of the site.
Posted By Sam Basta,
Tuesday, August 09, 2011
Updated: Monday, October 17, 2011
It feels so great to post the first Healthcare Innovation Pioneers Webinar online. The webinars occur monthly and live participation as well as the webinar recordings are available to premium members. But since this is the first webinar to be posted online, Naomi's full presentation is openly available. Here is a link to Naomi's Linkedin profile for more about her professional background http://www.linkedin.com/in/nfried
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